CPR Frequently Asked Questions

  • Do I have to retake the full class to renew my CPR certification?
    According to AHA Guidelines, everyone must retake the course, whether it be through blended training or in a traditional classroom based setting, and be monitored by a certified instructor in order to receive a new CPR card.
  • How long is the BLS for Healthcare Providers Training?
    The Instructor-led BLS for Healthcare Providers training is approximately 4 hours long.
  • What is the cost of your classes?
    Actual training cost for onsite group training may vary depending on class type, quantity of participants and location. Please contact us for a free, no-obligation quote.
  • How long is the certificate valid for?
    All CPR certifications are valid for 2 years. The Bloodborne Pathogens certificate is valid for 1 year.
  • Is this certification good for my job?
    All our Heartsaver Courses are certified by the American Heart Association (AHA) .The AHA is a nationally recognized organization and the certification should be valid for any workplace. If you are a Healthcare Provider, and need to have your CPR certification for your job, please register for a BLS for Healthcare Providers course.
  • I am a nurse. Which type of CPR class should I register for?
    BLS for Healthcare Providers.
  • How long is the BLS skill session for?
    The skills session for the BLS for Healthcare Providers training is approximately 45 minutes to an hour.
  • How long is the Heartsaver First Aid, CPR AED Full class?
    The duration of this class is approximately 5 hours. If the child and infant modules are included, it may take approximately 6-6.5 hours.
  • I can't find a class in my area. How can I find a class in my area if it doesn't show up in your website?
    Please contact us through our "contact us tab in our Home page or fill out the form on our "Onsite Training" tab. You may also call us at 855-277-4339. One of our representative will assist you with your training needs.
  • Where is your company located?
    We are a National Training Center for the American Heart Association. We do training all over the U.S. Puerto Rico and part of Latin American. Our main offices are in Dallas, TX.
  • Are your certifications valid in the US only?
    Our certifications are provided by the American Heart Association, which is recognized worldwide.
  • Do you offer classes in Spanish?
    We do offer class in Spanish. Please contact a representative to verify availability in your area.
  • How many instructors come to teach a class?
    We send one instructor for every 9-10 participant.
  • Do I have to take a written test to receive my CPR card?
    The only certification that requires the student to pass a written test is the BLS for Healthcare Providers training.
  • What happens if I fail the written test?
    If the student fails the written portion of the test, he is instructed to review the material in his Student manual and retake the test within a 30 day period. If time allows the student may be able to retake the test the same day.
  • What happens if I fail the skills session?
    If the student fails the skills testing, the instructor gives the student a skills sheet so that he/she may review where they went wrong and be able to retake the skills testing within a 30 day period. If time allows, the student may retake the skills testing the same day.
  • How do I do the Online Part 1 for BLS?
    You may purchase the online Part 1 module from our website, under the tab "Online Classes". You will receive an email with a unique code and instructions to access it. Once you have completed the Online Part 1 module, you must bring in the certificate of completion and hand it in to the instructor the day of the skills session.
  • I need to have someone come to our office to certify our staff. Can you schedule a class at our location?
    Yes. We specialize in Onsite training. You may contact us to schedule a training at your location. We will do our best to schedule your class on the date and time that best suits your needs.
  • How can a get a replacement card if I lost mine?
    If you were trained by our company, we are able to issue a replacement card for a $15 fee. You just need to call our offices and request a duplicate card to one of our representatives.
  • Do you have classes on Saturdays?
    Yes. We are able to schedule classes Monday through Saturday.
  • Will this certification be good for a babysitting job?
    The Heartsaver courses are designed for lay rescuers and are good for babysitters. You may choose to be certified in CPR and AED or in First Aid with CPR and AED.
    I am required to have CPR to adopt a child, which course do I need to register for?You would need to register for a Heartsaver course. You may choose to be certified in CPR and AED or in First Aid with CPR and AED. Make sure that your class includes the child and infant modules as these are optional modules.
  • How soon will I receive my certification?
    We send out the certifications within a week of class completion.
  • Do you offer other classes besides CPR?
    In addition to CPR for lay rescuers and Healthcare Providers, we also provide the First Aid and the Bloodborne Pathogens courses.
  • Do I have to take AED training even though we don't have an AED at our workplace?
    Training in AED is required and part of the CPR course. This is not an optional module. Even if your workplace doesn't have an AED, you will practice and be tested on using an AED. The AED's used in our classes are trainers are do not actually give shocks.
    I am afraid to use an AED. Can I get shocked?The AED's used in our classes are trainers are do not actually give shocks. The real AED's are safe to use in a real scenario as well. They will only shock if it is absolutely necessary. You don't have to worry about giving an unnecessary shock.
  • Is my certification provided by the American Heart Association?
    Yes.
  • I recently had knee surgery, but I am required to have this training to keep working. Can I not do the practices and just watch?
    Every student needs to be tested on their skills. If you are not able to perform CPR effectively, we suggest waiting until you are physically capable of performing the task. However, our instructors are trained to provide accommodations for special situations.
    They will not certify a person that has not proven that he/she is capable to do CPR in a testing scenario.
  • If a person I give CPR to dies, can I get sued?
    If you are sued for providing CPR according to the guidelines taught in class, you are protected under the Good Samaritan Law. If you perform an invasive procedure or give CPR with different guidelines that are not safe for the victim, the Good Samaritan Law might not protect you.
  • What do we need to have in our office space so you may come give a training?
    For onsite training, we require a training location for the class. It can be a conference room, a regular classroom, or convention center that accommodates all students sitting down and has an open area in front of the classroom for practices with the manikins. Audiovisual equipment will be provided if the training room is not equipped with it. Tables are not necessary as the students will be provided with handbooks that contain all the material that is discussed.
  • I am afraid of needles and I heard we have to use an epipen in class. Is this true?
    Students taking the First Aid class will learn about using Epinephrine Pens. Each student will practice using an epipen and will be tested by the instructor on its proper use. The epipen used in class is a trainer and does not contain a needle.
  • I have a very busy schedule, is there a way to take a class in less than 1 hour?
    If you have a busy schedule you may choose to do blended training. This new learning method was launched in 2015 by the American Heart Association. You are required to complete an online part 1 module for your class which consists on the theory and written test. Upon completion, you will be provided a certificate that you must give to the instructor who will be doing your Part 2 and 3. Part 2 consists of reviewing and practicing the skills that will you will be tested on. Part 3 will consist of the actual skills testing with an AHA instructor.
    The duration of this type of training depends on the amount of time you dedicate to Part 1. Part 2 and 3 may have an approximate duration of 45 minutes to an hour.
  • What is blended training?
    his new learning method was launched in 2015 by the American Heart Association. You are required to complete an online part 1 module for your class which consists on the theory and written test. Upon completion, you will be provided a certificate that you must give to the instructor who will be doing your Part 2 and 3. Part 2 consists of reviewing and practicingthe skills that will you will be tested on. Part 3 will consist of the actual skills testing with an AHA instructor.
    The duration of this type of training depends on the amount of time you dedicate to Part 1. Part 2 and 3 may have an approximate duration of 45 minutes to an hour.
  • Is blended training recognized by employers as a valid training?
    The certificate you receive upon completion of the blended training is the same one as you would receive in the instructor led classroom course. It is nationally recognized.
  • How old does a person have to be to be certified? Can my 12 year old take the class? The American Heart Association does establish an age when you are old enough to be certified. Anyone who is mature and capable enough to demonstrate the correct use of CPR skills may be certified.
  • Do you have an office where I can come to take a class?
    We have several offices in varied locations were individuals may register. However, we specialize in Onsite group training at the client's location.
  • How soon can you come to our office for a class?
    We suggest a 2 week notice for your class to be scheduled.
All our CPR instructors are certified with the American Heart Association
We provide Onsite CPR Training all over the USA and Puerto Rico